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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Thomas

January 7, 2026

5  out of  5
rating by Tammy Thomas
"Selena is great!"
We responded:
"Thank you so much. Selena always does a good job"
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Kimberly Norman

December 23, 2025

5  out of  5
rating by Kimberly Norman
"Great office to work with for insurance needs. They are responsive and care about their customer's experience. I would highly recommend Cathy and her team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mallory Massey

December 18, 2025

5  out of  5
rating by Mallory Massey
"Selena, was a great help today! She took the time to help me with some accounting documents from the previous year. I can't say thank you enough. Happy Holidays to everyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Dobbs

December 16, 2025

5  out of  5
rating by Amanda Dobbs
"Cathy and Selena were exceptional. Both were quick in their responses and provided us with extraordinary service. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jznae Kim

December 16, 2025

5  out of  5
rating by Jznae Kim
"I have about 5 life insurance plans with State Farm and they have been very kind and fair with every transaction. Highly recommend!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Justus Robertson

December 15, 2025

5  out of  5
rating by Justus Robertson
"Great service great people, especially Rebecca Robertson. Wouldn’t go to anyone else in the future."
We responded:
"Thank you so much. Rebecca does a very professional job and is always helpful."
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raegann

December 15, 2025

5  out of  5
rating by raegann
"Rebecca was very helpful and answered all my questions!!"
We responded:
"It was my pleasure, and we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Richard Robertson

December 15, 2025

5  out of  5
rating by Richard Robertson
"They’ve always taken good care of us - Rebecca is very knowledgeable and helpful. Wouldn’t go anywhere else!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! I enjoyed working with you!"
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Riley Maish

December 15, 2025

5  out of  5
rating by Riley Maish
"The ladies who work at this State Farm are all the sweetest and so helpful. Rebecca is particularly awesome!"
We responded:
"Thank you for the opportunity to work with you!! We appreciate your feedback and looking forward to continuing a close working relationship! "
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Braxton Repschlager

December 15, 2025

5  out of  5
rating by Braxton Repschlager
"Rebecca Robertson made this whole process so easy for me . I bought a motorcycle and she helped me out."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. I was happy to help navigate the process!"
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Kimberly Hancock

August 22, 2025

5  out of  5
rating by Kimberly Hancock
"Rebecca at Cathy Warren State Farm is prompt and efficient. Thank you for being the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ashley Irby

August 21, 2025

1  out of  5
rating by Ashley Irby
"Was contacted at an inappropriate hour to be told my insurance was cancelled, but "she didn't expect me to answer, she was just going to leave a message about it". So, I paid for the rest of my policy, found another one for OVER 33% LESS, to receive a new renewal in the mail, yesterday. Cathy is rude, not very helpful, and unless you're the kind of client she wants, she'll do her level best to make things difficult, be rude, and annoy you with duplicate information til you leave."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Traci Williams

April 8, 2025

5  out of  5
rating by Traci Williams
"Cathy is always extremely helpful and nice!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Twana Watson

December 17, 2024

5  out of  5
rating by Twana Watson
"I would like to commend Ms. Selena for her exceptional customer service at State Farm. In every interaction I've had with her, she has demonstrated the highest level of professionalism and courtesy. What truly sets her apart is her consistently positive and helpful demeanor – she approaches each call with genuine enthusiasm and a willingness to assist."
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Tom Maier

December 13, 2024

5  out of  5
rating by Tom Maier
"Ms. Selena Hill assisted me by answering my questions regarding my auto insurance. She was knowledgeable and professional, courteous and friendly and took great care in responding to my concerns."
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Linda Berntson

December 11, 2024

5  out of  5
rating by Linda Berntson
"I have been insured thru Cathey Warren's agency for over 35 years! Any tine I need assistance, Rhonda or Jackie are always there to assist. They are always friendly, knowledgeable and care about their clients."
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Donna Schoppel

December 11, 2024

5  out of  5
rating by Donna Schoppel
"I highly recommend Cathy Warren and her team to use as your insurance agency! All of the ladies in the office are the sweetest people that I have ever met and are willing to help you in any way that they can with your insurance needs."
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Rhonda Trogdon

December 11, 2024

5  out of  5
rating by Rhonda Trogdon
"Thank you for all the nice comments, we appreciate all of our customers!"
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Mike Koch

November 27, 2024

5  out of  5
rating by Mike Koch
"Cathy has always been helpful when I needed it. Everyone there is very friendly. They did great with my recent claim."
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Brenda Langston

October 16, 2024

4  out of  5
rating by Brenda Langston
"Have a great time chat with Mrs Cathy she was very patient and helpful."
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Karen Lane

June 3, 2024

5  out of  5
rating by Karen Lane
"Tamera was so friendly and helpful. She helped me save $. Thank you!"
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Holly Wilkinson

November 15, 2022

1  out of  5
rating by Holly Wilkinson
"I would NOT use Cathy Warren. I think these positive reviews must be friends or family. She and her staff are totally incompetent. My homeowners insurance was CANCELLED because they sent some paperwork to the wrong department and then they blamed ME, asking “Well did you ASK if it we sent it to underwriting or claims?” Seriously, I would never even know to ask that question. I know nothing about the inner workings of the insurance business. Also, Cathy repeatedly said in the most patronizing tone after my claim was denied: “Ohhh, Honey. I don’t know WHAT you’re going to do about your roof!” I would stay away from her, especially since there is an agent on almost every corner. She doesn’t care about clients."
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L P

April 26, 2022

5  out of  5
rating by L P
"I’m so glad I switched to Cathy Warren!!"
We responded:
"Lauren, We so appreciate your business and hope you feel comfortable to call us with any questions regarding your insurance!"
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Dyan Allen

April 14, 2022

5  out of  5
rating by Dyan Allen
"Love my State Farm agent. Elaine is nice and dependable. I haven't met Cathy yet but I believe all of the ladies at this office would always go over and beyond for their clients."
We responded:
"Dyan, Thank you for taking the time to share your experience with my office. There is a good team here who work well together and with all customers, which you just confirmed. We appreciate your business and look forward to working with you in the future. Elaine said "Thank you very much"! 😊"
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Briana Warren

August 19, 2020

5  out of  5
rating by Briana Warren
"Precise customer care quality."